Terms & Conditions

Welcome to S Ray & Co.! These Terms & Conditions outline the rules and regulations for the use of our website and the purchase of our jewellery products. By accessing or using our website, you agree to comply with these Terms & Conditions.

1. Website Use:

• You must be at least 18 years old to use our website or make purchases.
• You agree to provide accurate, current, and complete information when making purchases or creating an account on our website.
• You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account.

2. Product Information:

• We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
• We reserve the right to modify or discontinue any products or services at any time without prior notice.

3. Ordering and Payment:

• By placing an order on our website, you agree to pay the specified price for the products and any applicable taxes, shipping, and handling fees.
• Payments are processed securely through our payment gateway.
• Orders are subject to availability. In the event that a product is out of stock or unavailable, we may cancel your order or provide a suitable alternative.

4. Shipping and Delivery:

• Please refer to our Shipping Policy for information about shipping methods, costs, delivery timeframes, and other shipping-related details.
• We are not responsible for any delays, damages, or losses incurred during shipping. Once the product is handed over to the courier, we cannot guarantee delivery times or conditions.

5. Returns and Exchanges:

• We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, please refer to our Returns & Exchanges Policy for information on how to return or exchange the product.
• Please note that certain products may be ineligible for return or exchange due to hygiene or safety reasons.

6. Intellectual Property:

• All content on our website, including text, images, logos, and trademarks, is the property of S Ray & Co. and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without prior written consent.

7. Limitation of Liability:

• To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products.
• Our total liability for any claim arising out of or related to these Terms & Conditions or your use of our website shall not exceed the total amount paid by you for the products purchased.

8. Governing Law:

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

9. Contact Us:

If you have any questions or concerns about these Terms & Conditions, please contact us at:

S Ray & Co.  Kolkata, West Bengal India Phone: +91 7603065963 Email: info@srayco.com

By using our website or purchasing our products, you signify your acceptance of these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use our website or make purchases from us. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review these Terms & Conditions periodically for any updates.

return policy:

we have 7 days of return policy onces days pass we will not accept any return.

refund

if approve, refund will be credited in original payment menthod with in 7 business days.

Note – exchange/ replacement order will be delivered with in 4-5 business days