Shipping Policy

At S Ray & Co., we strive to ensure that your jewelry reaches you safely and promptly. Please review our shipping policy to understand how we process and deliver your orders.

Shipping Methods:

We offer various shipping methods to accommodate your preferences and needs:

1. Standard Delivery: Our standard shipping option typically takes 10-15business days for domestic delivery within India . This service is reliable and cost-effective.

2. Express Delivery: For those who require expedited delivery, we offer express shipping. Orders placed with this method are prioritized and typically delivered within 3- 4 business days.

3. International Delivery: We also provide international shipping services for customers outside our primary shipping region. Delivery times may vary depending on the destination country and customs clearance procedures.

Shipping Costs:

Shipping costs are calculated based on factors such as the shipping method selected, the destination address, and the weight of the package. You will see the shipping charges reflected in your order summary before completing the checkout process.

Order Processing Time:

Once your order is placed, our team works diligently to process it promptly. Orders are typically processed and dispatched within 4-5 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Tracking Your Order:

Upon dispatch, you will receive a shipping confirmation email containing tracking information for your order. You can use this tracking number to monitor the progress of your shipment online. If you encounter any issues or have questions about your order’s status, feel free to reach out to our customer service team for assistance.

Shipping Restrictions:

Please be aware that certain items may be subject to shipping restrictions due to legal regulations or customs policies. If your order contains items that cannot be shipped to your location, we will notify you promptly and work to find a suitable solution.

Delivery Issues:

While we strive to ensure smooth and timely delivery of all orders, unforeseen circumstances such as weather delays or carrier issues may occasionally occur. If you encounter any problems with your delivery, please contact our customer service team, and we will assist you in resolving the issue as quickly as possible.

Contact Us:

If you have any questions or concerns regarding our shipping policy or need further assistance with your order, please don’t hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with S Ray & Co. is enjoyable and hassle-free.

Thank you for choosing S Ray & Co. for your jewelry needs. We appreciate your business and look forward to serving you again in the future.